Product Warranty

SUGAWARA laboratories Inc. (“SUGAWARA”) warrants that the products are free from defects for a period of one (1) year from the date of shipment. If a product proves defective during this warranty period, SUGAWARA will repair the defective product for free of charge.
The products purchased in Japan or transferred to overseas after purchased in Japan shall be returned to our sales offices in Japan or to the distributors in Japan.
The products purchased from our overseas agents shall be returned to the overseas agents.
In both cases above, the customer shall be responsible for the expenses of the shipment.

This warranty shall not apply to any defect, failure, or damage caused by improper use or improper maintenance and care as follows.

　(1) Failure or damage caused by any modification, repair or service that SUGAWARA does not allow.
　(2) Failure or damage caused by improper use or improper maintenance.
　(3) Failure or damage caused by other equipment which is not SUGAWARA product.
　(4) Failure or damage caused by fire, earthquake, flood, lightning or other disasters.
　(5) Replacement of worn and/or damaged consumables.
　(6) Other failure or damage SUGAWARA is not responsible for.

This warranty is valid only in Japan.